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Ai-Logix, the developer's choice for call recording, CTI, service observation and call center solutions.


















What Is SmartWORKS™?

The SmartWORKS™ product family comprises our latest offering in Voice and Data cards for call recording, call logging, IVR, UM, Intelligent call handling and other CTI applications. All SmartWORKS™ products have a full complement of on-board voice resources tightly integrated with telephony interfaces.

SmartWORKS uses a single C++ API, which gives customers the flexibility to develop their applications with one board, or with any combination of boards in the family. With multiple programming models supported, developers can tailor their applications to suit their specific needs.

 

 

SmartWORKS™ Product Family                       Click to see an image of SmartWORKS Product Family


Passive Tap:

Analog

ISDN

Digital Trunk

E1, T1

IP

Trunk Interface:

Analog Digital Trunk

VoIP Interface:

Passive VoIP recording solution

Voice Quisition Device:

MIC BOX

 

 


Common native API across entire product line

All SmartWORKS Products have a 1:1 ratio for DSP voice resource channels to external ports

Selectable CODECS per channel

Caller ID/FSK/DTMF/MF

Advanced SDK

Operating Systems Support
  - Windows XP
  - Windows Server 2003
  - Windows 2008 Server
  - Windows Vista/Windows07 (32bit)
  - Linux

Common DSP Architecture accross SmartWORKS product line

Full duplex for simultaneous record and play

Stereo recording – record far and near end of conversations separately

Supports industry leading CODECS, including G.729a

 

 

PRODUCTS HPX HPX MEDIA IPX SOFT RECORDER TRB260 NGX DP DT/PCM32 LD MIC BOX TX100 TX1000 RTS BOX

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