SmartWORKS™ NGX

DATASHEET
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Single Card Solution to Passively
Record Proprietary PBX Extensions















Key Features and Benefits

Multiple PBX support·
A single board interfaces with
a majority of PBX manufacturers and BRI
PBX Vendors on Single Hardware Platform

Firmware Upgraded
A simple firmware upgrade allows the NGX
to adapt to different PBX environments.

Wide Spectrum of Trigger Events
Initiate and terminate recordings based on voice
activity, raw D-channel, or Call Progress
Monitoring (CPM) events.

Summation
Monitors up to 24 channels in real-time with
on-board audio jack resources.

CODEC Support
SmartWORKS™ offers a large selection of
voice CODECS.(including G.723.1,
G.729A and MS GSM)
Active/Passive Tap 4 or 8 port telephony card: The SmartTAP LD
The SmartWORKS™ NGX...
The SmartWORKS™ NGX is an all-in-one resource for logging behind a PBX. Every key pressed, call taken, and telephone action performed by an agent is automatically decoded and sent to the recording application. A powerful set of features, combined with PBX integration, makes the NGX a true single slot solution for call logging application providers.
 
 

Tap Environment
The NGX is designed for tapping behind a proprietary PBX. Residing between the PBX and agent phones, the SmartWORKS™ NGX’s high impedance receivers record both sides of a call without interrupting service. The NGX is available in 8,16,and 24 port configurations. The SmartWORKS™ API supports a total of 512 channels per system. As a result, the SmartWORKS™ NGX is ideal for low to high-density environments.

Extensive PBX Support
Designed with international deployment in mind, the SmartWORKS™ NGX taps 2-wire, 4-wire, BRI and full duplex PBX’s. The list of PBXs the NGX supports is constantly growing. Contact your Ai-Logix sales representative for more information.

Built in Performance Monitoring
The SmartWORKS™ API provides framer alarms and network statistics to pass easily into performance monitoring applications. Event driven framer alarms are generated with a loss of signal condition. Network statistics are available for both sides of the conversation, incoming and outgoing. Statistics such as synchronization errors, line amplitude, noise or clipping are available via a simple API function call.
 
 

Applications
 Click to see how the product functions with the SmartWORKS™ API...>

NGX boards are connected between the PABX and the proprietary handsets providing passive monitoring of the voice conversation and D-channel (call control). Click to see an image
 
PRODUCT SPECS

HARDWARE SYSTEM REQUIREMENTS
Pentium 4 or equivalent, 2 GHz or better
PCI motherboard or passive backplane with 3.3V ATX power supply
PCI 2.2 bus

TECHNICAL SPECIFICATIONS
 Max boards per system: 16
Max ports per system: 256
Resource Sharing Bus: MVIP or H.100
Boards Status: On-board LEDs
Clocking: Master/Slave

 
ENVIRONMENTAL CONDITIONS
 Operating Temperature: 0C to +60C
Storage Temperature: -20C to +85C
Humidity: 8% to 80% non-condensing
Storage humidity: 8% to 80% non-condensing

PBX INTERFACE
PBX Support: Software Configurable		 POWER REQUIREMENTS
 SmartWORKS™ NGX (base)
+ 3.3 VDC: 0.9 A
+5 VDC: 1.5 mA
-12 VDC: 50 mA
+12 VDC: 50 mA
SmartWORKS™ NGX (expanded 24 channels)
+ 3.3 VDC: 1.6 A
+5 VDC: 1.5 mA
-12 VDC: 35 mA
+12 VDC: 165 mA
PHYSICAL CHARACTERISTICS
Form Factor: Full-size PCI card

HOST INTERFACE
Bus Compatibility: Complies with PCISIG Bus Specifications, Rev. 2.2
Bus Speed: 33 MHz
Bus Mode: 32 bit bus master/target

OPERATING SYSTEMS
 Windows Server 2003 · Windows 2000 · Windows XP · Linux (Call for availability) 		ANALOG JACK
Audio Connector: 3-pin to 3.5mm female
Output impedance: 300Ohms
Input impedance: 33KOhms
Return loss: >25dB
Mic bias: +5VDC @ 4.7KOhms
Input gain: +9dB
Output gain: 2.6dBm @ 300Ohms
Full scale input: 750 mVRMS
Full scale output: 1.5 mVRMS open circuit
AUDIO SIGNAL
Receive range: -68 dBm to + 3 dBm
Input gain control: +24 to -64 dB
Silence Detection: Programmable from API
Transmit volume control: +24 to -50 dB to MVIP/H.100
Automatic Gain Control (AGC): Programmable from API
Automatic Volume Control (AVC): Programmable from API
Activity Detection: Programmable from API
Frequency Response: 300 - 3400 Hz (+/- 3dB)

SDK
Insertion loss: <1dB
Isolation: Galvanic 500VDC +/-10%, 100VRMS 1 sec
Impedance: Soft-Switchable 1KOhms/100Ohms
External connector: RJ-21X 25 Pair female
AUDIO DIGITIZING (ENCODING & DECODING)
 8 Kb/s: G.729A
13 Kb/s: GSM 6.10, Microsoft GSM
16 Kb/s: G.726
24 Kb/s: G.726, OKI
32 Kb/s: G.726, OKI
40 Kb/s: G.726
64 Kb/s: µ-law or A-law per G.711, 8 bit linear PCM
128 Kb/s: 16 bit linear PCM
Wave file formats: Microsoft GSM, 16-bit PCM, Unsigned 8-bit
Digitization selection: Programmable per channel, independent for
encode and decode

DTMF TONE DETECTION
 DTMF digits: 0 - 9, *, #, A, B, C, D
Dynamic range: -38 dBm to 0 dBm
Minimum tone detection: 40 ms
Interdigit timing: 40 ms min.
Acceptable twist: Per LSSGR sec. 6, 8 dB forward, 4 dB reverse
Frequency variation: Accept all +/- 1.5%, reject all +/-2.5%
Noise tolerance: Per LSSGR sec. 6
Talk off: Bellcore TR-TSY-000762 		TAP INTERFACE
 Insertion loss: <1dB
Isolation: Galvanic 500VDC +/-10%, 100VRMS 1 sec
Impedance: Soft-Switchable 1KOhms/100Ohms
External connector: RJ-21X 25 Pair female
SAFETY AND CERTIFICATIONS
Telecom: DOC
Emissions: FCC Part 15 class A · EN 55022
Immunity: EN 55024
Safety: EN 60950
Estimated MTBF: 250,000 hours per Bellcore Method I
 
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