SmartWORKS™
DATASHEET
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Intelligent Call Recording















What Is SmartWORKS™?

The SmartWORKS™ product family comprises our latest offering in Voice and Data cards for call recording, call logging, IVR, UM, Intelligent call handling and other CTI applications. All SmartWORKS™ products have a full complement of on-board voice resources tightly integrated with telephony interfaces.

The telephony interfaces supported include high impedance analog, digital trunk, and digital PBX telephone sets as well as interfaces for terminating analog and digital trunks.

  

 
Model
Description
Applications
30-480 port IP station tap
Recording for IP-PBXs
8-24 port digital station tap
Recording proprietary PBXs
Single or Dual T1/E1 Passive Tap Cards
Monitoring/recording T1/E1 trunks passively

Single or Dual T1/E1 Terminate Cards

Voice-driven monitoring/recording of T1/E1 trunks, service observation
Passive/active all-In-One 4, 8, 16 or 24-Port Telephony Card
Voice-driven monitoring/recording of analog lines, complete line supervision
General Purpose Voice Resource Card
Increases the voice resources of legacy CTI baoards.
*Obsolete. For new designs, see the SmartWORKS LD
Products · VoiPERFECT · TP-260 · IPM-260 · MediaPACK · SmartWORKS · IPX · NGX · DP · DT · LD · VR · WordALERT · Accessories

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