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Ai-Logix, the developer's choice for call recording, CTI, service observation and call center solutions.




















What Is SmartWORKS™?

SmartWORKSTM is a complete line of CTI components for the call recording market.

The SmartWORKSTM API provides full access to a large variety of features on the SmartWORKSTM hardware platform.

SmartWORKSTM uses a single C++ API, which gives customers the flexibility to develop their applications with one board, or with any combination of boards in the family. With multiple programming models supported, developers can tailor their applications to suit their specific needs.

 

SmartWORKS™ Product Family                       Click to see an image of SmartWORKS Product Family


Passive Tap:

Analog

ISDN

Digital Extension

Digital Trunk

E1, T1

IP

Trunk Interface:

Analog Digital Trunk

VoIP Interface:

Passive VoIP recording
  solution

Voice Quisition Device:

MIC BOX

 


Common native API across entire product line

All SmartWORKS Products have a 1:1 ratio for DSP voice resource channels to external ports

Selectable CODECS per channel

Caller ID/FSK/DTMF/MF

Advanced SDK

Operating Systems Support
         - Windows2000 Professional/Server
         - WindowsXP Professional (SP3)
         - Windows2003 server (32-bit/64-bit)
         - Windows2008 server (32-bit/64-bit)
         - Widnows7 (32-bit/64-bit)
         - Windows8 server
           (Call for variant details)

Common DSP Architecture accross SmartWORKS product line

Full duplex for simultaneous record and play

Stereo recording – record far and near end of conversations separately

Supports industry leading CODECS, including G.729a, G.723

 

PRODUCTS HPX HPXMEDIA IPX NGX DP DT/PCM32 LD MIC BOX TX100 TX1000 RTS BOX

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